Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to ensure a smooth and efficient shopping experience for all our customers. Please read our shipping policy below to understand how we process and ship your orders.
Processing Time:
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Orders are processed and shipped within 3 to 7 business days depending on your delivery location.
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Business days exclude weekends and public holidays.
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You will receive an email confirmation with tracking details once your order has been dispatched.
Shipping Locations:
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We currently offer shipping across India, including all major cities and towns.
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Delivery times may vary depending on the destination. For cities like Bangalore, the delivery may be quicker, while more remote locations may take the full 7 days.
Shipping Charges:
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FREE SHIPPING for orders above Rs 399
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For orders below Rs 399, a shipping fees of Rs 99 is charged. This charge may change in the future and is calculated based on the delivery location and the size of the order.
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You will be able to view the exact shipping cost during checkout.
Delivery Time:
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Standard delivery typically takes between 3 to 7 business days from the date of dispatch.
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Delivery times may vary depending on the distance, weather conditions, or unforeseen delays by our shipping partners.
Order Tracking:
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Once your order is dispatched, you will receive an email with a tracking number. You can track your order through the carrier's website.
Address Accuracy:
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Please ensure that you provide accurate and complete delivery details, including your contact number and address. We are not responsible for delays or non-delivery due to incorrect address information.
Delayed or Missed Deliveries:
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If your order does not arrive within the expected time frame, please contact our customer service team at [insert contact email] and we will assist you in tracking down your package.
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Occasionally, external factors such as weather conditions or strikes may cause delays in shipping.
Damaged or Defective Items:
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In the rare case that you receive a damaged or defective item, please contact us within 48 hours of receiving the product. We will either offer a replacement or issue a refund based on the nature of the issue.
Customer Support:
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For any questions related to shipping or your order, feel free to reach out to us at care@svarnfoods.com or WhatsApp us at +91-7210830711.